Frequently Asked Questions (FAQ)

RECOMMENDATION

Our technicians will diagnose your aircon initially to identify issues or damage. Once we have diagnosed the problem, we will quote you for any further repair work required. Upon your confirmation, we will proceed with the repair work.

Our goal is to provide you with a precise diagnosis, so you know exactly whatโ€™s needed to get your air conditioning system back in perfect working order. For any repair or replacement needs, our team will provide a transparent estimate and schedule the service at your convenience.
๐€๐ข๐ซ๐œ๐จ๐ง ๐‹๐ž๐š๐ค๐ข๐ง๐ ? ๐‡๐ž๐ซ๐žโ€™๐ฌ ๐–๐ก๐š๐ญ ๐˜๐จ๐ฎ ๐๐ž๐ž๐ ๐ญ๐จ ๐ƒ๐จ!

A leaking air conditioner can quickly turn into a bigger problem if not addressed promptly. At Sunmoon Aircond & Electrical Sdn Bhd, weโ€™re here to help you tackle this issue efficiently.

๐๐ฎ๐ข๐œ๐ค ๐’๐ญ๐ž๐ฉ๐ฌ ๐ญ๐จ ๐“๐š๐ค๐ž:

๐Ÿ) ๐“๐ฎ๐ซ๐ง ๐Ž๐Ÿ๐Ÿ ๐˜๐จ๐ฎ๐ซ ๐€๐ข๐ซ ๐‚๐จ๐ง๐๐ข๐ญ๐ข๐จ๐ง๐ž๐ซ: Prevent any further damage by switching off your air conditioner immediately.

๐Ÿ) ๐‚๐ก๐ž๐œ๐ค ๐Ÿ๐จ๐ซ ๐Ž๐›๐ฌ๐ญ๐ซ๐ฎ๐œ๐ญ๐ข๐จ๐ง๐ฌ: Inspect the unit for any visible obstructions that might be blocking the drain or causing the leak.

๐Ÿ‘) ๐๐ฅ๐š๐œ๐ž ๐š ๐๐ฎ๐œ๐ค๐ž๐ญ ๐จ๐ซ ๐“๐จ๐ฐ๐ž๐ฅ: To prevent water damage, place a bucket or towel under the leak to catch the dripping water.

๐Ÿ’) ๐‚๐จ๐ง๐ญ๐š๐œ๐ญ ๐ญ๐ก๐ž ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ฌ: Call us at Sunmoon Aircond & Electrical Sdn Bhd for a prompt and professional diagnosis and repair.

๐–๐ก๐ฒ ๐‚๐ก๐จ๐จ๐ฌ๐ž ๐”๐ฌ?
Your Comfort, Our Priority. Our expert technicians will quickly identify the cause of the leak and provide a reliable solution. We use advanced tools and techniques to ensure your air conditioner is back to optimal performance in no time.

๐–๐ก๐š๐ญ ๐’๐ž๐ญ๐ฌ ๐”๐ฌ ๐€๐ฉ๐š๐ซ๐ญ?

We understand the urgency of aircon issues and offer swift service.
๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž๐ ๐“๐ž๐œ๐ก๐ง๐ข๐œ๐ข๐š๐ง๐ฌ: Our team is skilled in handling all types of air conditioning problems.
๐‚๐จ๐ฆ๐ฉ๐ซ๐ž๐ก๐ž๐ง๐ฌ๐ข๐ฏ๐ž ๐’๐ž๐ซ๐ฏ๐ข๐œ๐ž: From diagnosis to repair, we cover all aspects to ensure your system runs smoothly.

Donโ€™t let a leaking aircon disrupt your comfort. Trust Sunmoon Aircond & Electrical Sdn Bhd to resolve the issue efficiently and effectively. Call us now and let us restore your cool, comfortable environment!
We have ๐ญ๐ก๐ซ๐ž๐ž (๐Ÿ‘) ๐ญ๐ฒ๐ฉ๐ž๐ฌ of aircond service:

๐…๐”๐‹๐‹ ๐‚๐‡๐„๐Œ๐ˆ๐‚๐€๐‹ ๐Ž๐•๐„๐‘๐‡๐€๐”๐‹
A full chemical overhaul for air conditioning is a comprehensive maintenance procedure designed to thoroughly clean and rejuvenate your air conditioning unit. This process involves several critical steps:

๐Ÿ) ๐ƒ๐ข๐ฌ๐ฆ๐š๐ง๐ญ๐ฅ๐ข๐ง๐  ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ : The air conditioner is carefully dismantled to access all internal components.
Chemical Cleaning: Each component, including the evaporator coil, condenser coil, blower wheel, and drain pan, is cleaned using specialized chemical solutions. This removes accumulated dirt, grime, and mold that regular cleaning might miss.
๐Ÿ) ๐…๐ฅ๐ฎ๐ฌ๐ก๐ข๐ง๐  ๐ญ๐ก๐ž ๐’๐ฒ๐ฌ๐ญ๐ž๐ฆ : The refrigerant lines and other internal pathways are flushed to eliminate any residues or blockages.
๐Ÿ‘) ๐‘๐ž๐š๐ฌ๐ฌ๐ž๐ฆ๐›๐ฅ๐ข๐ง๐  ๐š๐ง๐ ๐“๐ž๐ฌ๐ญ๐ข๐ง๐  : After thorough cleaning, the unit is reassembled, and a full system test is conducted to ensure optimal performance.

This overhaul not only improves the efficiency and cooling performance of the air conditioner but also extends its lifespan, enhances air quality, and can reduce energy consumption. It is especially beneficial for units that have not undergone regular maintenance or are experiencing performance issues.


๐†๐„๐๐„๐‘๐€๐‹ ๐’๐„๐‘๐•๐ˆ๐‚๐„ (๐ˆ๐๐ƒ๐Ž๐Ž๐‘/๐Ž๐”๐‘๐ƒ๐Ž๐Ž๐‘ ๐”๐๐ˆ๐“)
A general service for air conditioning is a routine maintenance procedure that helps ensure your air conditioning unit operates efficiently and reliably. This service typically includes the following steps:

๐Ÿ) ๐‚๐ฅ๐ž๐š๐ง๐ข๐ง๐  ๐ญ๐ก๐ž ๐…๐ข๐ฅ๐ญ๐ž๐ซ๐ฌ : Air filters are cleaned or replaced to ensure proper airflow and prevent dust and dirt buildup.
๐Ÿ) ๐ˆ๐ง๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ง๐  ๐ญ๐ก๐ž ๐”๐ง๐ข๐ญ : All major components, such as the evaporator coil, condenser coil, and blower, are inspected for any signs of wear and tear or damage.
๐Ÿ‘) ๐‚๐ก๐ž๐œ๐ค๐ข๐ง๐  ๐ญ๐ก๐ž ๐‘๐ž๐Ÿ๐ซ๐ข๐ ๐ž๐ซ๐š๐ง๐ญ ๐‹๐ž๐ฏ๐ž๐ฅ๐ฌ : Refrigerant levels are checked and topped up if necessary to ensure optimal cooling performance.
๐Ÿ’) ๐‚๐ฅ๐ž๐š๐ง๐ข๐ง๐  ๐ญ๐ก๐ž ๐‚๐จ๐ง๐๐ž๐ง๐ฌ๐ž๐ซ ๐š๐ง๐ ๐„๐ฏ๐š๐ฉ๐จ๐ซ๐š๐ญ๐จ๐ซ ๐‚๐จ๐ข๐ฅ๐ฌ : These coils are cleaned to remove any accumulated dirt and debris, which can impact the unitโ€™s efficiency.
๐Ÿ“) ๐‹๐ฎ๐›๐ซ๐ข๐œ๐š๐ญ๐ข๐ง๐  ๐Œ๐จ๐ฏ๐ข๐ง๐  ๐๐š๐ซ๐ญ๐ฌ : Any moving parts, such as fan motors and bearings, are lubricated to reduce friction and wear.
๐Ÿ”) ๐ˆ๐ง๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ง๐  ๐„๐ฅ๐ž๐œ๐ญ๐ซ๐ข๐œ๐š๐ฅ ๐‚๐จ๐ง๐ง๐ž๐œ๐ญ๐ข๐จ๐ง๐ฌ : Electrical connections are checked and tightened to ensure safety and proper functioning.
๐Ÿ•) ๐“๐ž๐ฌ๐ญ๐ข๐ง๐  ๐ญ๐ก๐ž ๐’๐ฒ๐ฌ๐ญ๐ž๐ฆ : The entire system is tested to ensure it is operating correctly and efficiently.
Regular general service helps maintain your air conditionerโ€™s performance, prolongs its lifespan, improves indoor air quality, and can reduce energy costs by ensuring the unit runs efficiently.


๐๐Ž๐‘๐Œ๐€๐‹ ๐’๐„๐‘๐•๐ˆ๐‚๐„
Normal service for air conditioning is a standard maintenance routine aimed at keeping your air conditioner in good working condition. This service typically involves:

๐Ÿ) ๐‚๐ฅ๐ž๐š๐ง๐ข๐ง๐  ๐€๐ข๐ซ ๐…๐ข๐ฅ๐ญ๐ž๐ซ๐ฌ : Air filters are cleaned or replaced to maintain proper airflow and prevent dust and dirt accumulation.
๐Ÿ) ๐ˆ๐ง๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ง๐  ๐Œ๐š๐ฃ๐จ๐ซ ๐‚๐จ๐ฆ๐ฉ๐จ๐ง๐ž๐ง๐ญ๐ฌ : Key components like the evaporator coil, condenser coil, and blower are inspected for any signs of wear or damage.
๐Ÿ‘) ๐‚๐ก๐ž๐œ๐ค๐ข๐ง๐  ๐‘๐ž๐Ÿ๐ซ๐ข๐ ๐ž๐ซ๐š๐ง๐ญ ๐‹๐ž๐ฏ๐ž๐ฅ๐ฌ : The refrigerant levels are checked and adjusted if necessary to ensure efficient cooling.
๐Ÿ’) ๐‚๐ฅ๐ž๐š๐ง๐ข๐ง๐  ๐‚๐จ๐ข๐ฅ๐ฌ : Both the condenser and evaporator coils are cleaned to remove dirt and debris that can hinder performance.
Lubricating Moving Parts: Moving parts such as fan motors and bearings are lubricated to reduce wear and tear.
๐Ÿ“) ๐ˆ๐ง๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ง๐  ๐„๐ฅ๐ž๐œ๐ญ๐ซ๐ข๐œ๐š๐ฅ ๐‚๐จ๐ง๐ง๐ž๐œ๐ญ๐ข๐จ๐ง๐ฌ : Electrical connections are checked and secured to ensure safe and reliable operation.
๐Ÿ”) ๐’๐ฒ๐ฌ๐ญ๐ž๐ฆ ๐“๐ž๐ฌ๐ญ๐ข๐ง๐  : The entire system is tested to confirm it is functioning correctly and efficiently.

Regular normal service helps ensure your air conditioner operates efficiently, prolongs its lifespan, improves indoor air quality, and can help reduce energy consumption.

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